Best cloud phone system of 2020 buy a business PBX system in the cloud
The best cloud phone systems provide an easy to use and manage business PBX (Private Branch Exchange) system in the cloud.Best cloud phone systems1. RingCentral Office2. Ooma Office3. Aircall4. Dialpad5. 8x8 All-in-One Communications6. Grasshopper7. GoToConnect8. Avaya OneCloudCloud phone systems are now increasingly replacing old hardware due to their cost-effectiveness. As cloud-based phone systems run through software and use VoIP for calls and communications, they can offer much more versatile performance while including a rich range of features as standard, such as analytics and integrations. Better still, pricing works out as much more efficient as you are paying for what you use, rather than having to invest in expensive on-premises hardware. This means that even small businesses can now access full-featured VoIP services for the office and even the home, which include features previously only enterprise companies could afford to build.
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The result is that a small business can have a cloud-based phone system that also provides Unified Communications as a Service (UCaaS), for keeping all messaging, calls, and video conferencing, all working from the same platform. On top of this, small businesses can even use cloud-based call centers by utilizing Contact Center as a Service (CCaaS) provisions which are sometimes built into existing cloud-based phone systems.Overall, cloud services have been transforming and revolutionizing the telecoms industry and the range of services that can be provided and made accessible. Here we'll feature the best in cloud phone systems.We've also featured the best video conferencing.(Image credit: RingCentral)1. RingCentral OfficeThe powerful cloud phone systemTODAY'S BEST DEALS Check AmazonVISIT WEBSITEReasons to buy+Demo available+Unlimited video & audio meetingsReasons to avoid-UI learning curveRingCentral Office provide a cloud-based communications and collaboration platform for businesses of all sizes. The solution includes all PBX administration functions, Android and iOS apps and unlimited calling.There is a comprehensive set of features included as standard, including call logging, monitoring, recording, and online faxing. It also offers HD voice and audio conferencing through mobile devices, as well as team collaboration through screen sharing and HD video for both tasks as well as video conferencing.RingCentral Office offers several pricing tiers for small businesses. All plans include unlimited phone calls, unlimited business SMS and mobile apps. They also offer unlimited video and audio meetings with screen sharing on both the desktop and mobile apps. However, the number of screen-sharing users is limited by the package you choose.For enterprise business, subscribers can request a demo and a quote by filling out a form on the website.Read our full RingCentral Office review.(Image credit: Ooma)2. Ooma OfficeAffordable cloud phone servicesTODAY'S BEST DEALS visit siteReasons to buy+Easy to set up+Great value+Virtual receptionistReasons to avoid-Mobile apps have some flawsOoma Office is a cloud-based phone service which aims to deliver a big business phone experience to small businesses.Ooma might not be overflowing with the kind of bells and whistles you might find with some VoIP services, but it presents itself as a solution for smaller firms with tighter budgets, and is positioned very well in this respect.However, don’t get the idea that this is a barebones VoIP offering – in fact Ooma Office gives you all the core features you would expect, plus some more advanced functions like a virtual receptionist that allows for calls to be automatically directed to the right department.Subscribers also benefit from hold and transfer music, and Ooma provides mobile apps for iOS and Android, so you can set up capabilities such as call forwarding, enabling calls to be sent from your desk phone to your mobile when you’re out and about. That said, some of the online feedback about the mobile apps isn’t great, so bear that in mind.Generally speaking, though, Ooma gives you a lot of functionality for a relatively modest outlay. There’s no fuss – you get all the features with that one subscription plan – and what’s more the system is easy to set up and get going with.Naturally, you don’t get everything compared to the feature-sets of the more costly rivals out there, and the most notable missing piece of the puzzle is a lack of CRM integrations.Read our full Ooma Office review.(Image credit: Aircall)3. AircallVoIP call center and CRM solutionTODAY'S BEST DEALS VISIT SITEReasons to buy+Strong focus on CRM+Easy call center setup+Lots of integrationsAircall is another cloud-hosted UCaaS solution, which can be set up with just a few clicks. This then provides your business with a complete communications center solution for calls, video, and messaging from the web, desktop, or mobile. Aircall also makes it very easy to set up a call center in minutes, and so includes a wide range of CRM
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